Gulf Development Public Company Limited (SET: GULF) has informed the Stock Exchange of Thailand that, on March 31, 2026, Gulf Edge Company Limited, a wholly owned subsidiary of the company, has entered into a partnership agreement with Kore.ai, a globally recognized provider of enterprise artificial intelligence platforms.
The objective of this collaboration is to jointly develop and deliver enterprise-grade AI solutions for organizations in Thailand, with a focus on AI agents, conversational AI, and intelligent workflow automation that can be effectively deployed at scale.
Kore.ai, headquartered in the United States, is a leader in enterprise AI and agentic solutions with over a decade of experience in helping large enterprises realize business value through the safe and responsible use of AI. It provides comprehensive offerings for customer service, employee experience, and process automation use cases. The Kore.ai platform functions as a comprehensive multi-agent orchestration layer that enables seamless integration and management of agentic AI solutions across diverse enterprise systems.
The platform supports connectivity with a wide range of applications, including enterprise resource planning (ERP), customer relationship management (CRM), billing systems, and other mission-critical systems through Application Programming Interfaces (APIs), within a robust governance framework that ensures security, compliance, and appropriate operational control. It is designed to support a broad spectrum of enterprise agentic AI use cases, including customer service, contact center operations, employee productivity enhancement, and workflow automation, with the scalability required for large-scale enterprise deployment.
This partnership is expected to enhance operational efficiency across organizations in Thailand across a wide range of industries, including telecommunications, banking, insurance, healthcare, and the public sector. By leveraging advanced AI technologies, the collaboration aims to improve customer experience, strengthen contact center capabilities, enhance employee productivity, and optimize business processes through intelligent automation. Gulf Edge will serve as the principal partner in Thailand, responsible for market development, customer engagement, solution implementation, and the provision of ongoing services and long-term support.
This strategic collaboration brings together the complementary strengths of both parties. Gulf Edge contributes its established expertise in digital infrastructure, data centers, and cloud services in Thailand, together with strong capabilities in market development, service delivery, and enterprise customer engagement. Kore.ai contributes a globally proven enterprise agentic AI platform, distinguished by its ability to integrate seamlessly with enterprise systems, operate within a robust governance framework, and scale effectively to meet the demands of large organizations.
The company is confident that this partnership will significantly strengthen Gulf Edge’s position as a leading provider of enterprise cloud and AI solutions in Thailand, while enabling the company to capture emerging opportunities arising from the increasing adoption of AI across industries.
This collaboration is closely aligned with the company’s strategic vision to future-proof its business by investing in high-growth digital technologies, particularly in cloud and AI, which are expected to play a critical role in driving operational efficiency and long-term competitiveness. Furthermore, the partnership reinforces the company’s commitment to supporting Thailand’s transition toward a digital economy by delivering practical, enterprise-ready AI solutions that generate measurable business value for organizations
