- Major telecom transformation benefiting customers
- 5G speeds up 4.39x, aiming for a full-band 2600 MHz upgrade
The “One Network” strategy sets a new industry benchmark for Thailand’s telecommunications sector, delivering a unified, high-performance network that enhances digital experience for customers. By integrating the strengths of both True and dtac, True Corporation Public Company Limited (SET: TRUE) has created a nationwide network that offers superior speed, coverage, and reliability.
Mr. Sigve Brekke, Group Chief Executive Officer of TRUE, said, “We today mark a major milestone in ASEAN’s largest network modernization, signifying a pivotal step toward delivering exceptional network experiences for our customers and unlocking greater synergy value for our shareholders. Behind the achievement, we have witnessed an extraordinary collective effort from our network experts teaming up with global technology partners to ensure the best possible digital experiences of all customers.”
Over the past two and a half years, more than 3,650 engineers and technicians at True Corporation have dedicated themselves to building the “One Network” – working every day and contributing over 17 million man-hours. Their efforts spanned the entire country, climbing towers and base stations to a combined vertical distance exceeding 2,000 kilometers.
A powerful network integration setting a new standard for transformation
At the core of the “One Network” initiative is network modernization strategy that redefines Thailand’s telecom landscape by integrating the infrastructure of True and dtac into a single, unified, stronger network. The project consolidates tower assets and employs spectrum pooling nationwide to maximize efficiency, enhance 5G & 4G coverage, and lays the foundation for future technologies. It focuses on selecting and optimizing the best-performing sites to ensure top-quality connectivity today while paving the way for tomorrow.
In addition, True Corporation has significantly boosted network performance through spectrum pooling, which merges the spectrum assets of both True and dtac into a single, integrated network. This enables customers of both brands to seamlessly share network resources, resulting in stronger signal quality, faster speeds, and more consistent performance across the country.
True Corporation’s network transformation goes beyond speed and coverage but also prioritizes customers safety. Through its True CyberSafe initiative, the company leverages advanced AI technology to detect, block, and alert users to cyber threats in real time.
5G Network Steps to Leadership
The success of the One Network project has significantly improved 5G coverage and performance for both True and dtac customers. With combined spectrum, network capacity, and an expanded coverage footprint, customers now enjoy a seamless experience across the new True network. This marks a substantial step forward in Thailand’s connectivity.
5G Speeds prove clear Improvement
dtac customers have benefited the most from this project, with 5G speeds increasing by 4.39 times, while True customers have experienced a 1.09 times improvement. These results highlight a major enhancement in network performance, with both brands continuing to advance for their customers.
The One Network project enhances both coverage and signal quality for True and dtac customers. dtac users now experience faster 5G speeds on the 2600 MHz spectrum, while True users enjoy improved 4G efficiency on the 2300 MHz band.
This network upgrade also enables full 90 MHz bandwidth utilization of the 2600 MHz spectrum for 5G, supported by Dynamic Spectrum Sharing (DSS) technology, which allows flexible use between 5G and 4G on the same band.
Furthermore, the 2300 MHz spectrum is being enhanced to increase data capacity and will be combined with 2600 MHz for expanded 5G deployment. The 1500 MHz band, a new spectrum, will also deliver faster, stronger, and more stable 5G and 4G experiences nationwide.
A New Standard for Sustainability and Network Reliability
Beyond the direct benefits of speed and coverage, the modernization of the One Network contributes to environmental sustainability. By reducing redundant towers and improving power efficiency through AI and machine learning, True Corporation expects to reduce carbon emissions by 15-20 percent as part of its goal to achieve net-zero emissions by 2030.
The success of the network integration is further reinforced by nPerf, which has ranked True 5G as Thailand’s Best Network for nine consecutive years, especially for upload speeds and low latency. Combined with dtac’s strong quality of experience in browsing and streaming, this integration ensures all customers enjoy the best possible digital experience.
The One Network project is more than an integration. It represents the creation of a new future for Thailand’s telecommunications industry, delivering superior, sustainable connectivity for every True and dtac customer.
