True Corporation has deployed teams to inspect and optimize 5G and 4G signal quality across upper northeastern provinces along the Thailand–Laos border, ensuring continuous connectivity for riverside communities while closely engaging with local residents to gather feedback. The effort runs in parallel with strict signal control measures in collaboration with the National Broadcasting and Telecommunications Commission (NBTC) to disrupt cross-border scammer communications.
To support communities, True Corporation has implemented network enhancement solutions, including the installation of Small Cells and Femtocells. Most recently, teams conducted on-site inspections in Nong Khai province, particularly in Si Chiang Mai district, a high-risk area for cross-border signal misuse. A targeted network optimization plan has been put in place to reduce the digital divide for border communities, especially as the government prepares to launch the “Thai Chuay Thai Plus” program, which requires mobile app access.
True Corporation Public Company Limited, led by Mr. Khurrum Ashfaque, Chief Network Officer, and Mr. Thongchai Kwanphut, Head of Network Rollout and Field Operation, together with Mr. Narupon Rattanasamaharn, Head of Regulatory and Government Affairs Division, conducted field operations in Nong Khai to inspect and fine-tune network performance in line with NBTC safety measures.
Mr. Khurrum Ashfaque, Chief Network Officer of True Corporation Public Company Limited, said, “True Corporation continues to enhance network performance along the Thailand–Laos border to combat call center scam gangs, particularly in Si Chiang Mai district, Nong Khai. At the same time, we remain mindful of the impact on local communities. Our teams have been on the ground to assess service quality and gather feedback. To date, we have deployed more than 100 network enhancement points across upper northeastern border areas to ensure uninterrupted usage for residents.”
The company has optimized its network across five border provinces-Loei, Bueng Kan, Nakhon Phanom, Mukdahan, and Nong Khai-using Cell Radius optimization alongside parameter adjustments, including antenna direction, transmission power, and base station density. These measures ensure precise signal containment within Thai territory. A dedicated war room has also been established to detect SIM box activity, supported by AI-driven real-time anomaly detection via the Business and Network Intelligence Center (BNIC), operating 24/7.
In addition, True Corporation continues to engage with local communities and has further deployed Small Cells and Femtocells across the five provinces to mitigate any impact on internet quality resulting from strict regulatory compliance. This is particularly important as the government prepares to roll out the “Thai Chuay Thai Khon La Khrueng Plus” scheme, which will open for registration in May and provide financial support of 4,000 baht per person via the Paotang application between June and September 2026. Reliable connectivity is essential to ensure access to these digital government services, especially for remote and border communities.
True Corporation also reaffirmed its collaboration with NBTC, and relevant agencies to combat scammer networks. Enhanced security measures include biometric SIM registration, limits on the number of SIMs per individual, and AI-based real-time anomaly detection. The company also supports Liveness Detection technology across all channels.
The company reiterated its commitment to complying strictly with government and NBTC policies to prevent network misuse for illegal activities, while accelerating precise network optimization along border areas to minimize impact on residents, local businesses, and economic activities along the Mekong River.
