CPALL continues its growth trajectory into 2026 amid economic challenges, highlighting the strengths of its nationwide 7-Eleven network and setting out to expand by another 700 stores. The company is accelerating the deployment of AI and digital technologies to enhance supply chain and logistics efficiency, supporting continuous O2O (Online to Offline) business growth. With a robust financial position, CPALL is preparing to issue new debentures to support its growth while upholding corporate governance. In the matter of its Virtual Bank, the Company is promoting transparency by allowing minority shareholders to participate.
Mr. Kriengchai Boonpoapichart, Chief Financial Officer of CP ALL Public Company Limited (SET: CPALL), discussed the Company’s retail business outlook and strategies for 7-Eleven amidst economic volatility. He stated that the Company maintains a positive mindset and adapts to shifting consumer behaviour. The core strategy is to focus on ready-to-eat foods and ready-to-drink beverages to cater to customer needs across all segments.
For its store expansion, CPALL continues its target of adding 700 net new stores annually—about a 5% increase from its nearly 16,000 existing stores. The Company is shifting its focus to standalone stores, which allow for more convenient parking management and utilize environmentally friendly materials. They are also installing solar rooftops for energy savings. Store designs are being revamped to serve as “check-in points,” with product mix tailored to location; for instance, stores in residential area will emphasize All Grocers-branded staples.
In technology, CPALL has elevated service through the 7-Eleven application and 7-Delivery, with online and O2O channels now accounting for around 11% of total sales. Over the next three to five years, Mr. Kriengchai notes that CPALL will leverage technology to manage the supply chain and distribution system by directly connecting retail data to manufacturers for real-time demand analysis. This will enhance efficiency and reduce waste throughout the business ecosystem sustainably.
On capital management, CPALL is preparing to issue new debentures to refinance existing ones maturing in mid-May. The Company’s debentures are highly attractive to investors due to solid credit ratings and robust cash flows from operations.
A key focus for the market is the Extraordinary General Meeting of Shareholders No. 1/2026 on Friday, 29 May 2026, to consider in principle of whether to allow three subsidiaries to be included in the financial business group of virtual bank of ACM Holding Co., Ltd..
Mr. Kriengchai stated that since the Company’s major shareholders applied for the Virtual Bank license, to ensure transparency and prevent conflicts of interest, minority shareholders will make the decision, while interested shareholders have no right to vote on this matter. Meanwhile, the Board of Directors unanimously disagreed with the transfer of three subsidiaries into the Virtual Bank, citing concerns about loss of business flexibility and neutrality with other financial institutions. Nonetheless, the final decision will depend on the resolution at the shareholders’ meeting in accordance with clear corporate governance principles.
