AIS (SET: ADVANC) has reaffirmed its excellence as Thailand’s leading telecommunications provider by winning two prestigious awards at the Twimbit Telecom Awards 2025, hosted by Twimbit, a leading business and technology research and advisory firm in the Asia-Pacific region based in Singapore. This year, AIS was recognized in two categories: Telco of the Year (Growth Markets) and Telco to Ace Loyalty Program, reflecting the company’s strong commitment to driving sustainable business growth while delivering exceptional customer experiences through superior service on every front.
The Telco of the Year (Growth Markets) award is presented to telecommunications providers that have effectively navigated rapidly evolving market conditions, expanded connectivity, and promoted efficient digital inclusion. Selection is based on multiple criteria, including revenue growth, EBITDA growth (a measure of business profitability excluding financial and non-core operating costs), net profit growth, market share expansion, and the organization’s ability to innovate—whether through new technologies, products, services, or business models that create differentiation and add value for both the company and its customers.
In addition, AIS was also honored with the Telco to Ace Loyalty Program award for the second consecutive year, recognizing its excellence in designing standout loyalty programs that offer personalized benefits tailored to individual customer needs. Evaluation criteria include customer retention rate, program design quality, seamless omnichannel integration, and the ability to foster long-term engagement and meaningful relationships with customers.
Mr. Somchai Lertsutiwong, Chief Executive Officer of AIS, stated regarding the achievement, “Receiving these two prestigious awards is a testament to AIS’s unwavering commitment to continuous organizational development—both in terms of strategic direction and growth within highly competitive markets—as well as our readiness to compete at the Asia-Pacific level. It also reflects our deep understanding of customer needs and our dedication to building lasting relationships by delivering the best possible user experience across every touchpoint.
These accolades serve as a powerful motivation for us to continue advancing toward sustainable growth in all dimensions, while leveraging digital technologies to enhance and personalize experiences that meet—and exceed—our customers’ evolving expectations.”
