Amazon Web Services (AWS) faced a significant outage on Monday, disrupting access to widely used platforms in major applications and websites, affecting connectivity for numerous global enterprises.
The cloud computing giant reported experiencing elevated “error rates and latencies” across several of its core services. In an update, AWS said it was “pursuing multiple solutions in parallel to expedite restoration of service.”
This episode marks the most prominent internet outage since last year’s CrowdStrike incident, which had widespread repercussions for critical sectors including healthcare, banking, and air travel.
AWS is a major provider of cloud-based solutions, offering computing resources, storage, and digital services to a diverse clientele that includes corporate, government, and individual users. Interruptions to its operations can trigger downtime across countless websites and applications dependent on its infrastructure. AWS competes in the cloud market with rivals Google and Microsoft.
According to data from Downdetector, a spike in user complaints indicated service problems at Amazon, as well as other platforms such as Disney+, Lyft, McDonald’s app, the New York Times, Reddit, Ring, Robinhood, Snapchat, T-Mobile, United Airlines, Venmo, and Verizon.
Following the disruption, AWS reported seeing “significant signs of recovery.” The company stated, “Most requests should now be succeeding. We continue to address a backlog of queued requests and will provide further updates as the situation progresses.”