FWD Insurance remains committed to delivering differentiated services that truly respond to every customer’s need, with a customer-led approach at the core of everything we do. Most recently, FWD has elevated “FWD MyWell” by enhancing its health benefits to provide broader coverage, under the concept of “The ultimate health solutions – delivering the best in health and wellness.” The program emphasizes preventive care by creating pre-claim experiences across four key dimensions: Live Well, Future Well, Family Well, and Extra Well—designed to meet today’s diverse lifestyles.
Mr. David Korunić, Chief Executive Officer for Thailand & Cambodia at FWD Insurance (“FWD Insurance” or “FWD”), said: “Today, customers place greater importance on preventive health care. Purchasing life insurance is no longer just about protection, but about investing in long-term quality of life and good health. Now in its second year, FWD MyWell has been elevated with tangible benefits that reflect our customer-led strategy. Enhanced benefits include expanding membership tiers from four to six, and reducing the minimum premium requirement to join the program from THB 300,000 to THB 250,000 per year, making access more attainable.”
“We have also introduced a wider variety of modern services such as cupping therapy, acupuncture, DNA premium health & talent test kits, beauty programs, chauffeur service with nurse assistance to medical facilities, mental health consultations with psychologists, and legal advisory services. In addition, the Deluxe package has been upgraded—previously offering only business partner discounts, it now provides Fixed Free Benefits exclusively for customers, such as annual health check-up programs or preventive vaccinations (influenza, diphtheria, tetanus, measles, etc.), along with special discounts on a wide range of health services.”
“All of this aligns with our Pre-claim concept, which focuses on creating meaningful experiences before claims occur—because good health is built through prevention and strength from today. Customers are looking for a long-term health partner, and with FWD MyWell, we are ready to deliver the ultimate health and wellness solutions, supporting a healthy lifestyle from prevention to treatment. We empower our customers to take care of themselves today and live life to the fullest without worry, knowing that FWD has their back.”
The four dimensions of health care under FWD MyWell:
- Live Well (Holistic Care) – An innovative service to strengthen immunity and provide comprehensive health care.
This service aims to strengthen immunity and provide complete wellness care. By integrating ergonomics with access to alternative medicine, Live Well helps prevent physical deterioration in targeted ways while strengthening health from the inside out. Services include IV vitamin therapy, office syndrome treatment, cupping therapy, acupuncture, spa therapeutic massage, and at-home massage therapy.
- Future Well (Advanced Care) – An innovative program for holistic health management.
Advanced health programs for holistic well-being, featuring in-depth analysis to assess every dimension of the body’s health, paired with advanced skincare treatments to boost everyday confidence. Available services include DNA premium health & talent test kits, beauty programs, Carotid Doppler screening for stroke risk, Alzheimer’s screening, upper endoscopy, and colonoscopy.
- Family Well (Comprehensive care) – Caring for you and your loved ones through every stage of life.
Comprehensive services to support the health of you and your family, with convenient transport arrangements for integrated medical care. You can be assured of professional guidance and dedicated care at every stage of life, helping you and your loved ones achieve sustainable quality of life. Available services include chauffeur-driven transport with nurse assistants to medical facilities, mental health consultations with psychologists, and legal advisory services.
- Extra Well (Exclusive Benefits) – Exclusive benefits for even greater value in health care.
Special privileges for enhanced health care value. Customers enjoy exclusive discounts from leading health partners, with benefits carefully curated to support a healthier lifestyle every day.
“Good health care should begin today. That is why FWD MyWell is designed to be more than just a health program—it’s a dedicated service that stands alongside customers at every life stage and lifestyle. We have carefully selected comprehensive and diverse services to strengthen health inside and out, along with preventive care benefits that empower customers to take charge of their health early. This is our commitment to raising the standard of holistic health services, ensuring customers experience genuine care and live confidently every day,” Mr. David concluded.
Program eligibility: FWD MyWell offers exclusive services for policyholders with life insurance products that emphasize protection and health. Customers are eligible to join with a minimum annual premium of THB 250,000, qualifying for the entry-level Deluxe status. Premium calculation criteria follow FWD Insurance’s terms and conditions.
Discover a new standard of preventive health experiences with FWD MyWell—designed for better health and a fuller life every day. Learn more at: https://www.fwd.co.th/th/support/fwd-mywell/ or contact the FWD Customer Service Center at 1351.
